Utility Service Payment Assistance

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The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

Taxonomy Code: BV-8900.9300

Programs that pay all or a portion of the utility bills of people whose utilities have been or are at risk of being shut off. Also included are non-emergency programs like those funded through the federal Low Income Home Energy Assistance Program (LIHEAP), also referred to as LIEAP or HEAP in some states, that provide home energy assistance, generally in the form of a credit, for low-income households that apply. The assistance is usually available once per calendar year (or heating season). Utility bill payment assistance programs may have age, income, disability, need or other eligibility requirements.

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There are 26 matching records.
Service NameDescriptionLocationProgramAgency
90Works NWFL Stability Services for VeteransStability Services for Veterans seeks to improve housing stability of veterans who are homeless or at risk of homelessness and their families. Targeted case management that is geared toward a goal of self-sufficiency begins with assessment of current needs and resources and development of a plan to engage the family with community resources including VA benefits, housing counseling, financial planning, employment and/or access to disability services. Temporary financial assistance may include time-limited payment to third parties for housing or other living costs. Overall the goal is to assist the veteran with providing for themselves and their families. Escambia90Works90Works
BASIC Northwest Florida BAY CAL GULF HOL JAX WASH Case ManagementProvides individual assistance for HIV plan of care, yearly progress assessments, housing (mortgage/rent assistance), utility (deposit), and transitional housing when case managed. Ryan White Part B provider. Includes financial assistance for medical prescriptionsBayBASIC NWFL, Inc.BASIC NWFL, Inc.
Beach Care Services BAY Utilities AssistanceBeach Care Services assistance with utilities for Panama City Beach residents only. Provides assistance for electric, gas, and water bills. Utility deposits paid when funding is available through grants.BayBeach Care ServicesBeach Care Services
Capital Area Community Action CAL Utilities Assitance (LIHEAP)LIHEAP Home Energy Assistance helps eligible households in meeting the cost of home energy and allows for a benefit payment for eligible households who have obligations for home energy. Provides assistance with electric, gas and water bills.CalhounCapital Area Community Action Calhoun CountyCapital Area Community Action
Capital Area Community Action GULF Utility Payment Assistance (LIHEAP)LIHEAP Home Energy Assistance helps eligible households in meeting the cost of home energy and allows for a benefit payment for eligible households who have obligations for home energy. The program does allow for a home energy benefit once in the winter and once in the summer for eligible households.GulfCapital Area Community Action Gulf CountyCapital Area Community Action
Catholic Charities BAY Emergency AssistanceCatholic Charities currently has a grant to assist with past due rent, and past due utilities. (No deposits!) Clients need to call in on Monday mornings at 8am for screening. Must be resident of Bay County.BayCatholic Charities Bay CountyCatholic Charities of Northwest Florida
Catholic Charities ESC Utilities AssistanceCatholic Charities Emergency Financial Assistance program may assist with past due utilities on a case-by-case basis, depending on current funds available. Catholic Charities of NWFL will continue to help Santa Rosa and Escambia flood victims with mortgage, rent, utilities, and medical expenses. The qualifications for our assistance are based on being adversely affected by the flood, not necessarily on income. People seeking assistance need to bring: Social Security Cards for all members who are living in their household, Drivers License or State ID, Proof of income, Copy of bills they need assistance with. If rent copy of a current lease, unless it is 1st months, FEMA Number and if possible FEMA Report.EscambiaCatholic Charities Escambia and Santa Rosa CountyCatholic Charities of Northwest Florida
Community Action Program ESC Utilities Assistance (LIHEAP)Assists eligible clients with utility assistance. Clients must attend Debt Management Class prior to further benefits being provided. Community Action only helps with cooling bills from April 1 - September 30; and heating bills from October 1 to March 31. They will not assist with an old "gas" bill even if about to be disconnected or disconnected. Beginning July 1st, Community Action will be using an automated appointment setting via the following phone number: 1-844-356-8139 for the LIHEAP program. Clients can call in anytime, any week of the month and certain appointment slots are set aside for elderly, disabled, families with children in the home age 5 or under, and all others. If your lights are disconnected, you may call in anytime to schedule an appointment as specific appointment slots are also set aside for these clients. EscambiaCommunity Action Program Committee Low Income Home Energy Assistance ProgramCommunity Action Program Committee, Inc
Community Action Program ESC Utilities Assistance (Water)Provides emergency assistance for ECUA water bills only.EscambiaCommunity Action Program Committee Low Income Home Energy Assistance ProgramCommunity Action Program Committee, Inc
Council on Aging BAY Energy Assistance (LIHEAP)Provides utility assistance with gas and electric bills. Clients may only use service once per year. Better to call for an appointment but can walk in. Walk-ins are occasionally accepted for the following criteria: Need for deposit assistance to get utilities turned on; need for assistance due to having received a disconnect notice and are in crisis. BayBay County Council on AgingCouncil on Aging of West Florida, Inc.
Family of God Baptist Church BAY Utilities AssistanceFamily of God Baptist Church offers Utility Assistance for electric, gas or water up to $25 for one bill only.BayBay County Small OrganizationsBay County
Good Shepherd Lutheran Church BAY Utility AssistanceGood Shepherd Lutheran Church provides utility assistance for those in need. Limit of $50 per client on one utility bill. Client must wait 4 months before receiving assistance again.BayBay County Small OrganizationsBay County
Grace Presbyterian Church BAY Utility AssistanceWalk-in for services Thursdays 9:00am - 11:30am. Assistance for electric bills and water bills only. Must have a disconnect notice. The number of clients assisted depends on funding, usually around 10 clients, first come, first serve. People sometimes start arriving as early as 6:30am. Please call before going to receive full list of necessary documents required.BayBay County Small OrganizationsBay County
Gulf Coast Hope Center GULF Emergency AssistanceThe mission and purpose is to serve as a resource by providing emergency financial assistance to those in need and conduct support group meetings to aid individuals and families to overcome life challenges while sharing the Gospel and love of Jesus Christ. Food Clothing Utilities Assistance Rental Assistance Prescription AssistanceGulfGulf County Small OrganizationsGulf County
Jackson County Senior Citizens Organization JAX Utility Assistance (LIHEAP)Provides utility assistance with heating or cooling a home. Electric and Gas only. (April-Sept. Cooling Assistance) (Oct-March - Heating assistance) Will assist with deposits, will not assist with old bills. No water or sewage. Priority goes to vulnerable clients who are over 60, who have children under the age of 5, or who are disabled. JacksonJackson County Senior Citizens Organization, Inc.Jackson County Senior Citizens Organization, Inc.
NMCRS ESC Emergency Financial AssistanceProvides financial assistance to active duty and retired Navy and Marine Corps personnel and their families with basic living expenses, emergency transportation, medical/dental bills, funerals, household items, and car repairs.EscambiaNMCRS Pensacola Area OfficeNavy Marine Corps Relief Society (NMCRS)
Port St. Joe Community Resource Center GULF Utility AssistanceProvides assistance with utility payments: gas, electric, or water once per year.GulfPort St. Joe Community Resource CenterGulf County
Salvation Army BAY GULF HOL WASH Utility AssistanceThe Salvation Army of Bay County provides utility assistance services to Bay, Holmes, Washington, Jackson and Gulf Counties in Florida. Assistance usually occurs at the start of each month, and may occur as frequently as three times a month, dependent on funding. Dates change month to month. Please call for more information. For electric bill assistance, power must be through Gulf Power-cannot help clients who have Gulf Coast Electric Cooperative. Dates for utility assistance @ Salvation Army will change monthly. They must call 850-769-5259 to pre-qualify and set an appointment. BaySalvation Army BAY / NWFLSalvation Army
Salvation Army ESC Utilities AssistanceProvides emergency assistance with water, electric, or gas bill for Escambia County residents. EscambiaSalvation Army Escambia CountySalvation Army
Salvation Army JAX WASH HOL Utility AssistanceAssistance with past due utility bills, either electric or water services. $100 maximum for an individual in Jackson County and $65 in Washington/Holmes county. Priority is given to those individuals who suffered some type of hardship, health issues, or negative circumstances.JacksonSalvation Army Jackson CountySalvation Army
Samaritan Hands ESC Utilities AssistanceProvides emergency assistance for water, electric, gas, or propane bill. Will not assist if utility has been shut off. Will not assist more than once every three years (36 months). Only able to assist with $150 and client must have remaining amount for assistance to be provided. Bill cannot be more than $400. Especially focused on helping with past due amounts. Closed December 19th - January 5th EscambiaFirst Baptist Church of Pensacola Samaritan Hands MinistryFirst Baptist Church of Pensacola
Tender Hearts Caring Hands ESC Utilities AssistanceMinistry Village at Olive/Tender Hearts Caring Hands provides utility assistance to individuals and families who meet qualifying criteria. After completion of a telephone screening , the verification of financial need and qualifying for assistance, an appointment will be set. EscambiaTender Hearts Caring HandsMinistry Village At Olive, Inc
Tri-County Community Council HOL Utility Assistance (LIHEAP)The purpose of this program is to provide assistance to meet the cost of home heating and cooling needs for eligible individuals and households and also to provide assistance in emergency situations to eligible individuals and families who are without home energy or in danger of losing home energy during a crisis No water.HolmesTri-County Community Council Holmes County OfficeTri-county Community Council, Inc.
Tri-County Community Council WASH Utility Assistance (LIHEAP)Provides Low-Income Home Energy Assistance Program (LIHEAP) utilities assistance for electric and gas bills. Will assist with deposits, will not assist if client has an existing balance.WashingtonTri-County Community Council Washington County OfficeTri-county Community Council, Inc.
United Ministries ESC Utilities AssistanceProvides emergency assistance with past due electric, water, or gas bill for households with dependent children and who are experiencing a crisis (besides utility interruption) Also provides job search coaching to clients. EscambiaUnited Ministries Emergency Financial AssistanceUnited Ministries
Woodlawn United Methodist Church BAY Support ServicesThis ministry is dedicated to helping those in need in the beach area. They provide groceries, as well as help people with gas cards.BayBay County Small OrganizationsBay County

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